محادثة في محل
A: May I help you?
C: Yes, I'm looking for a pair of trousers.
A: What colour would you like?
A: And what size are you?
C: I'm not sure. Can you measure me?
A: [measures customer] You're 34" waist. How about these?
C: What material are they?
C: Have you got anything in cotton?
A: Yes, these.
C: Can I try them on?
A: Of course. The fitting room's over there.
C: [tries trousers] They're a little long. Have you got anything shorter?
A: These are shorter.
C: I'll take them.
محادثة في محل الكترونيات
A. Good morning, can I help you?
C. I hope so. I'm looking for a television.
A. The Toshiba TV5 is on special offer this week.
C. How much is it?
A. Only £299.95.
C. It's a little expensive. Do you have a cheaper one?
A. Yes. This one's only £150.
C. What make is it?
A. It's a Panasonic.
C. I'll take it. Do you take credit cards?
A. Yes we do
محادثة في الفندق
R: Good evening. How may I help you?
G: Have you got any rooms?
R: Yes. Single, double or twin?
G: Single, please.
R: Would you like a room with a shower or a bath?
G: Just a shower will do.
R: Room 319. That'll be 412 DR a night, including breakfast. How long will you be staying?
G: Just a couple of nights. What time is breakfast?
R: Breakfast is from 7 to 9.
G: And what time is dinner?
R: Dinner's from 6:30 to 8:30. You'd better hurry, the restaurant closes in 15 minutes.
محادثة في المطارA: I'd like to book a flight to Tokyo please.
محادثة في التخطيط للذهاب لمكان ماA: Let's go to a movie together.
محادثة عند استعارة شيء
S: Dad.Can I borrow the car tomorrow
? F: Why do you want to borrow the car
S: I'm going to the beach with Hamad.
F: Last time you borrowed it you had an accident and dented the door.
S: I promise I'll drive carefully this time.
F: And the petrol tank was almost empty.
S: I'll fill it up before I get home.
F: Well, OK then, provided you're home by 8. I'm going out tomorrow evening and I need the car.
S: Great. Thanks dad, I'll be home by 7:30
Opening an account
A: Good morning, can I help you
B: Yes, I'd like to open a deposit account.
A: Certainly Sir. Would you like a Silver or a Gold account?
B: What's the difference?
A: You can open a Silver account with just £5. The account comes with a cash card so you can withdraw your money at any time. The Silver account currently pays 5% interest. For the Gold account you need a minimum of £500, and you have to give 14 days notice to withdraw money. The interest rate is 6.5%.
B: I'll go for the Silver account.
A: How much would you like to deposit
A: And we'll need two proofs of ID; telephone bill, driving licence, credit card statement etc.
B: I'm sorry, I don't have any of those on me. I'll come back tomorrow.
Applying for a mortgage C: Good morning, I'm the manager, how can I help you
D: We'd like to apply for a mortgage.
C: Have you found a property you're interested in
D: Yes we have.
C: How much would you like to borrow
D: Well, the property is £75,000, but we have a deposit of £25,000
C: So you need a £50,000 loan. Do you have an account with this bank?
D: Yes, we both have accounts here. I've had my account for over fifteen years.
C: How much do you both earn
D: I earn £15,000 pa and my wife earns £12,500.
C: That's fine. Now Would you like to complete this form.........
محادثة لإعادة تلفاز للمحل
A: Good afternoon, can I help you?
B: I hope so. I bought this television here about three months ago, but the sound and picture quality are awful. The picture is always flickering and there's a dark line down the left-hand side of the screen. And there's an annoying hissing sound in the background.
A: Do you have an outside aerial?
B: Yes, I do.
A: Have you tried adjusting the aerial?
B: Several times.
A: Hmmmmm. I'll get our engineers to have a look at it.
B: A friend of mine bought the same model here and had exactly the same problems. I want a refund.
A: I'm afraid it isn't our policy to give refunds, sir.
B: I want to see the manager.
محادثة شكوى من الفندق
A bad holiday
A: Good morning, can I help you?
B.: I'd like to make a complaint about my holiday in Portugal last week
A: I'm sorry to hear that. What exactly was the problem?
B: First of all the coach taking us to the hotel broke down and we had to wait for over two hours in the sweltering heat before a replacement arrived. Then when we got to the hotel we found our room hadn't been cleaned.
A: Oh dear, did you complain to the hotel staff?
B: Of course, but we were told all the chambermaids were off duty. Anyway, that's not all. The people in the room above sounded like they were having all-night parties, every night. I demanded another room but the receptionist told me the hotel was full.
A: Oh, I see.
B: And to cap it all the food in the hotel restaurant was awful. It was so bad we had to eat out all the time despite having paid for meals in the price of our holiday.
A: I do apologise. I'd like to offer you a 20% discount on the price of one of our Autumn breaks as a gesture of goodwill.
B: A 20% discount, you must be joking. I want to see the manager.
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